Troubleshooting: Printer Contacted over the Network Error Fix

Dealing with printer errors can be a frustrating experience, especially when faced with the “Printer cannot be contacted over the network” error. This issue can halt your printing tasks, affecting productivity. Understanding how to troubleshoot and fix this network error is crucial for anyone relying on network printers. This guide will provide you with practical steps to resolve the error and ensure a smooth printing experience.

Understanding the ‘Printer Cannot Be Contacted Over the Network’ Error

This error typically occurs when your computer cannot communicate with the printer over your local network. It can be caused by various factors, including network configuration issues, IP address conflicts, or problems with the printer itself.

Checking Your Printer’s Network Connection

First, ensure that your printer is correctly connected to your network. Check the physical connections like Ethernet cables or confirm the wireless connection is stable. Sometimes, minor connection issues can lead to this error. Read more here.

Right-click to Access Advanced Printer Settings

To modify your printer’s settings, right-click on the printer icon in your computer’s ‘Devices and Printers’ section. This action opens a context menu offering various options, including accessing the printer’s properties or changing its settings. Right-clicking is a quick way to navigate to specific features or troubleshoot issues directly from your desktop, making printer management more accessible and efficient.

Enable Your Printer’s Full Capabilities

Enabling certain features of your printer can enhance its functionality. To do this, navigate to the printer’s properties and click the ‘Enable’ button, usually under the ‘Advanced’ or ‘General’ tab. This action can activate additional printer capabilities, such as duplex printing or high-quality modes, allowing you to utilize your printer to its full potential.

Navigating the Printer Properties Tab

The ‘Properties’ tab in your printer’s settings is crucial for managing and customizing your printer’s functions. Here, you can adjust various settings like print quality, paper size, and network configurations. The tab provides a centralized location for all your printer’s configurable options, making it easier to tailor its operation to your specific needs.

Remove Device: Uninstalling Your Printer

If you need to uninstall your printer, the ‘Remove Device’ option is your go-to solution. This can be found by right-clicking on the printer in your ‘Devices and Printers’ panel. Selecting ‘Remove Device’ will initiate the uninstallation process, removing the printer from your system. This is particularly useful when troubleshooting or when you need to reinstall the printer for a fresh start.

Assigning a Static IP Address to Your Printer

Dynamic IP addresses can sometimes cause connectivity issues. Assigning a static IP address to your printer ensures a consistent connection with your network. Access your printer’s network settings to configure a static IP, ensuring it doesn’t conflict with other devices on your network.

Updating Printer Drivers and Firmware

Outdated drivers or firmware can lead to network communication errors. Visit the printer manufacturer’s website, like HP or Epson, to download your printer model’s latest drivers and firmware updates.

Configuring Printer Network Settings

Incorrect network settings on your printer can prevent it from being contacted over the network. Access the printer’s control panel to verify and configure the correct network settings, ensuring it matches your local network configuration.

Using the Windows Printer Troubleshooter

Windows offers a built-in printer troubleshooter that can automatically detect and resolve common printer issues. Run the troubleshooter to see if it can resolve the network error.

Restarting Printer and Network Equipment

Sometimes, simply restarting your printer and network equipment (like your router and modem) can resolve connectivity issues. This can help reset network settings and clear temporary glitches.

Re-adding the Printer to Your Network

Remove the printer from your list of devices and re-add it. This can often reset the connection and resolve any errors. Ensure you’re adding the printer as a network printer, not a local one.

Checking for Software Conflicts

Other software on your computer, like firewalls or security programs, can interfere with printer communication. Temporarily disable these programs to see if they are causing the issue.


The “Printer cannot be contacted over the network” error can be a hurdle in your daily tasks, but with the right approach, it can be resolved. You can restore your printer’s functionality by methodically troubleshooting the network connection, updating software, and configuring settings.

If you’ve tried all the above steps and the problem persists, it may be time to contact technical support. Persistent issues could indicate a deeper problem that requires professional assistance; hence you can contact the professional experts at Geeksonsite now.

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