WHAT ARE THE COMMON STEPS TO TROUBLESHOOT MY PC?

People who say that technology is great when it works are absolutely correct. When your PC doesn’t work, you may be able to troubleshoot the problem on your own and get back on track with little to no downtime. Try these most commonly used steps to troubleshoot your PC.

Check that your power source is working and your PC is properly connected to it.

Make sure that your PC’s cables are properly connected to the power source and that the power source is properly receiving electricity. If you are using power strips, try plugging your PC directly into the wall to check that you are not simply experiencing a power strip failure.

Detach all of the external devices that are connected to your PC such as your printer, speakers, and scanners.

Any of these devices may have an issue that is compromising the way your PC functions.

Reboot your PC.

Your PC may simply need a refresh or updates so rebooting will often take care of issues.

Define the problem.

If none of the above steps have yielded a solution, try to zero in on the precise issue you are experiencing. Is it a hardware or a software issue? When you last used the PC, did anything unusual happen to its function during that time? Has your area experienced power outages or surges?

Use another device to run a Google search for the problem you are experiencing.

Chances are other people are experiencing the same as you. You can find a ton of helpful information on the Internet. In addition, you can Google Geeks on Site to find our website. We have a handful of topics, whether this article or more specific FAQs, to help walk you through

the most common PC issues our customers have. Still not sure how to troubleshoot your PC or need additional help? Geeks on Site is available to fix your computer today. Just give us a call at (888) 799-4335. Our team of Geeks is ready to help!

Why Geeks Onsite?

Experts Ready To Help

As a leader in the technology industry, Geeks on Site provides the very best technicians in computer repair, networking, smart home installations, and IT support. Our technicians are knowledgeable and courteous, and they’ve been vetted before entering your home or office space. Schedule an appointment today to meet your friendly, local Geek!

Give us a call to find a tech near you

A Few Words From Our Happy Customers

Rating
4.3
Based on 38 reviews
Geeks on Site
4.3
Based on 38 reviews
I've had issues with my desktop and they had always been able to solve them, I got the yearly service, you can call as many times, at least you call once a month and have a tune up perform
Hector Garcia Fantastic hair
Hector Garcia Fantastic hair
I have been using their services for many years now and Yadian has always surpass my expectations. His advice has always been point on. He is very knowledgeable and very professional. I will definitely recommend their services and will keep using them for our business technology support.
Luisa Bautte
Luisa Bautte
Neil Austin was wonderful and very patient adding parental monitoring to 5 devices.
Adri Zentefis
Adri Zentefis
My son gaming computer was frozen from virus attack. Called Geeks on site for remote assistance. The process was very simple and helpful, Geeks on site was able to clean and removed virus from our computer.Highly recommend their service to friends and family's.
Kong Sayarad
Kong Sayarad
The individual technician that helped me maintain my windows 10 HP tower PC was very professional, knowledgeable, efficient and courteous as well!
Lawrence Nevison
Lawrence Nevison
They are very professional and knowledgeable I could not open or get into my computer and one day later got a call that it was fixed
Severino Salazar
Severino Salazar
Your technician was extremely knowledgeable and helpful. He got the job done efficiently and in a customer-oriented manner.
Charlotte Brook-Signor
Charlotte Brook-Signor
Caine Hakim was my service man. Did an excellent job with my computer and went above and beyond and unstuck my front door for me!!
Annie Zintel
Annie Zintel
We had the technician to our home to install a printer, take care of some virus issues, recover files, etc.The technician was on time, worked competently and quickly (we had plenty of time left on our estimated time slot, answered questions clearly and helpfully, plus gave us good advice for the future. We are geeks for life!!
Walter Wagner
Walter Wagner
Geeks on site has and continues to provide me with excellent service. Once I found them I no longer had to worry about my computer. THANKS
Sandra Shortt
Sandra Shortt
Excellent responsive successful in evey aspect. Shabash GOS!
Dennis Showalter
Dennis Showalter
They always solve my problem and are very helpful
joanne cookinham
joanne cookinham
Professional I'm very thorough
Cc Co
Cc Co
js_loader

OFFICIAL PARTNERS:

a banner displaying four of Geeks on Site’s official partners.