FAQ
What is data recovery?
Computer data recovery is the process of retrieving inaccessible, lost, or corrupted data from computers, storage devices, or other digital media. Whether due to technical malfunctions, accidental deletions, or software issues, our experts at Geeks on Site utilize advanced techniques to recover your valuable data.
What is cloud backup?
Cloud backup involves storing your files, documents, and other data on remote servers accessible via the internet. This method offers a secure and convenient way to protect your data from loss due to hardware failure, theft, or natural disasters. With cloud backup, like our Carbonite computer backup service, you enjoy unlimited storage and the ability to access your files from anywhere, at any time.
What happens if remote troubleshooting doesn’t resolve my issue?
While our computer data recovery techs are adept at resolving many issues through remote support, some problems may require a more hands-on approach. If we determine that remote assistance can’t fix your issue, we’ll arrange for one of our expert technicians to visit you at your home or office. This visit will be scheduled at your convenience to ensure the problem is addressed directly and resolved quickly.
How can I ensure my data is backed up properly?
Our computer data recovery technicians can guide you through setting up automatic backups or perform the backup for you. We’ll help you choose the best computer backup solution, whether it’s a cloud-based option or on an external drive, to fit your needs and ensure your data is protected.
Can Geeks on Site recover data from any type of device?
Absolutely. Our nationwide computer backup service technicians are skilled at recovering data from a wide range of devices, including desktops, laptops, external hard drives, USB drives, and more! We strive to recover your data regardless of how or on what device it was lost.