< All Topics

Virus, Malware & Spyware Removal

My PC is locked up with a message on the screen asking me to call a number. What should I do?

Please do not call the number on your screen. Geeks on Site can help you remove any virus, malware, or spyware issue right away. Our ‘Connect’ button feature on our website makes it easy for technicians to dive right into the issue at hand.

How long does it take to clean up a virus?

The scan to remove your PC’s virus may take several hours. It is recommended to perform a basic virus cleanup if you suspect malicious software on your system, encounter strong interference by advertisements, or have detected new malicious software. Once the scan is complete, you can restart your computer.

After the cleanup, can the virus come back onto my computer?

Unfortunately, viruses may install themselves in several different parts of your system. If you do not completely eliminate the program, the virus may reinstall itself at the next system reboot. In some cases, viruses may have invaded the registry of your Windows system.

What is malware?

Malware refers to suspicious software designed to disrupt, damage, or gain unauthorized access to computer systems or data.

What types of malware are there?

There are four main types of malware. These are computer viruses, worms, trojan horses and ransomware/ spyware.

Is malware a virus?

Both terms are used often and are interchangeable because they have overlap. A virus is a specific type of malware, but malware is a general term that also includes types of malicious software that lack the virus’s ability to self-replicate.

What are the signs my computer is infected with spyware?

There are four common symptoms of spyware which include, difficulty logging into secure websites, random advertisements that pop up on your computer, unusual slowness of your system, and unusual instability of your system, such as crashing more often.

Does having an antivirus protect my computer from viruses?

Antiviruses are necessary if you’re on a Mac or Windows device, though both come with some level of built-in virus protection. For total protection, including endpoint protection and response, blocking malware and potentially unwanted programs, it’s best to install a third-party antivirus software.

What preventive measures can be taken to avoid getting infected with viruses, malware, or spyware on my devices?

To prevent your devices getting infected, you should use a reputable antivirus software, update the software regularly, and avoid clicking on suspicious links or downloading unknown files.

How frequently should I update my antivirus software to avoid the latest threats?

It is recommended to update your antivirus software regularly, ideally daily or as soon as updates are available, to stay protected.

Can mobile phones be infected with viruses, malware, or spyware?

While most modern mobile phones have built-in protection, there is still a potential risk if users do not follow safe browsing habits.

Table of Contents