TL;DR: Reconnecting your Ring is usually pretty straightforward. Open the Ring app, head to Device Health, choose Reconnect to WiFi, then put the device into setup mode by pressing its setup button until the light starts spinning. Your phone will connect to Ring’s temporary network, after which you’ll select your home WiFi and enter the password.
In this guide:
- How to reconnect your Ring device to WiFi
- Still won’t connect?
- A few tips that can save you some headaches
- FAQs
Maybe your internet went down during a storm. Maybe you upgraded your router or changed your WiFi password. Or maybe your Ring just decided it didn’t want to stay connected anymore (it happens).
Whatever caused it, you’re definitely not the first person to deal with this. Losing the WiFi connection is one of the most common Ring issues, and fortunately it’s usually easy to fix. In most cases, you’ll be back online in about five minutes.
✨ Here’s exactly how to reconnect your Ring doorbell or camera.
How to reconnect your Ring device to WiFi
- Open the Ring app and tap the menu in the top-left corner, then select Devices.
- Choose the doorbell or camera that’s showing as offline. If it loses connection, you’ll usually see a red message saying Device Offline or Disconnected.
- Next, open Device Health and tap Reconnect to WiFi (or Change WiFi Network, depending on your model).
- The app will now ask you to put the device into setup mode. Exactly where the setup button is depends on the model:
- Video Doorbells: It’s usually the orange button on the back of the unit, which means you’ll need to remove it from its mounting bracket first. Some newer models have the button on the side underneath the faceplate instead.
- Security Cameras: On Stick Up Cams, Spotlight Cams, and Floodlight Cams, the setup button is typically on top of the camera or underneath the battery cover.
- Once you press the button, the light should begin spinning or pulsing white. That means the device is ready to connect.
- Your phone will then ask to join a temporary WiFi network called something like Ring-XXXXXX. Go ahead and connect to it.
- From there, simply choose your home WiFi network, enter the password, and wait a minute or two while the device finishes setting itself up. Once it’s done, Live View should come back automatically.
One thing that’s worth keeping in mind: some older Ring doorbells only support 2.4 GHz WiFi. If your router combines both the 2.4 GHz and 5 GHz bands under a single network name, those older models can sometimes struggle to connect. Most newer devices, like the Ring Doorbell Plus or Pro, don’t have that limitation and can use either band without any extra setup.
✏️ Need to take it off first? Here’s how to remove a Ring doorbell safely before reconnecting it.
Still won’t connect?
If you’ve gone through the setup process and your Ring still refuses to reconnect, there are a few things worth checking before assuming something’s wrong with the device.
🔄 Give it a proper restart
Sometimes the setup button needs a little longer. Holding it for around 20 seconds can clear temporary glitches. If that doesn’t work, hold it for about 30 seconds to fully reset the device.
For battery-powered models, you can also remove the battery for a few seconds before putting it back in.
If you have a wired doorbell, shut off power at the breaker first, then make sure the wiring is still secure before turning everything back on.
🚀 Restart your modem and router
Power cycle both devices, but do it in the right order.
Unplug both, wait about 30 seconds, then plug the modem back in first. Give it a minute or so to fully reconnect before turning the router back on.
It sounds like a small detail, but restarting them in the correct order solves more networking issues than most people realize.
🛜 Double-check the WiFi password
Before you try anything more complicated, double-check the password. It sounds obvious, but it’s surprisingly common to mix up a lowercase “l” with an uppercase “I”, or the number “0” with the letter “O”, especially if you’re typing it from memory.
🛠️ Check your router’s security settings
If your router is using WPA3 security, an older Ring device may not be able to connect.
Most Ring devices work best with WPA2, so if your network isn’t showing up during setup, or everything looks normal but the connection keeps failing, this is definitely worth checking.
🔐 Temporarily disable your VPN
If your phone is connected to a VPN, turn it off while setting up the device.
VPNs occasionally interfere with the connection between your phone and Ring during the setup process, even though everything else on your network works normally.
If your Ring still isn’t working after trying these fixes, check out our complete Ring doorbell troubleshooting guide for additional solutions covering power, Wi-Fi, setup, and device-specific issues.
🤓 You might like reading: How to turn off a Ring doorbell camera without the app
A few tips that can save you some headaches
If you’re not sure if your WiFi is really the problem, there’s one number worth checking first: your RSSI.
You can find it under Device Health, and it’s one of the quickest ways to tell whether WiFi is actually the problem.
As a general rule:
- 0 to -60: Excellent signal
- -61 to -70: Usually fine
- Below -70: Weak enough to cause disconnects and missed notifications
If the signal is consistently weak near your front door, upgrading your internet plan probably won’t help. The issue is coverage, not speed.
In that case, adding something like a Ring Chime Pro or another WiFi extender between your router and the doorbell usually makes a much bigger difference. If the problem continues after reconnecting the device, check why your Ring camera still won’t connect before changing more router settings.
And if your Ring supports both WiFi bands, 2.4 GHz is often the better choice for outdoor devices. It’s slower than 5 GHz, but it reaches farther and does a much better job getting through exterior walls. If you’ve tried everything here and your Ring still won’t reconnect, our Geeks on Site technicians can get it back online without the trial and error.
FAQs
Can I change my Ring's WiFi without resetting it?
Yes. You don’t need to factory reset your Ring just because you’re switching to a new WiFi network.
Just open the Ring app, go to Device Health, then choose Change WiFi Network (or Reconnect to WiFi, depending on your model). The setup only takes a few minutes, and your existing settings stay intact.
Why can't I see my WiFi network during setup?
The most common reason is that your router is only broadcasting a 5 GHz network while your Ring model only supports 2.4 GHz.
Some routers also combine both bands under the same network name, which can confuse older Ring devices.
If your network isn’t showing up, check your router settings and make sure the 2.4 GHz band is enabled.
What happens if my Ring loses its WiFi connection?
When your Ring goes offline, it can’t send live video, motion alerts, or notifications to your phone. Your device settings and account information aren’t erased, though.
Once the WiFi connection is restored, many newer Ring models reconnect automatically. Older devices sometimes need to be reconnected manually through the Ring app.
Does Ring reconnect to WiFi automatically?
Usually, yes. If your WiFi network name and password haven’t changed, Ring will often reconnect on its own after a temporary outage. However, if you installed a new router, changed your WiFi password, or switched internet providers, you’ll need to reconnect the device manually using the setup process above.
Last Updated on September 1, 2026
